Code Of Practice

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**Effective Date:** February, 2025

**Purpose**

The Code of Conduct for HSS Group Ltd establishes the ethical standards and professional behavior expected of all employees, contractors, and stakeholders. This code ensures that our operations align with the highest standards of integrity, accountability, and compliance, including adherence to government codes of practice.

**Scope**

This Code of Conduct applies to all employees, contractors, and stakeholders engaged with HSS Group Ltd, encompassing all activities and interactions related to our business operations.

**1. Commitment to Ethical Standards**

- **Integrity and Honesty:** Conduct all activities with the utmost honesty and integrity. Uphold transparency in all dealings, ensuring actions reflect positively on the company and its reputation.

- **Compliance with Laws:** Adhere to all applicable laws, regulations, and industry standards, including government codes of practice relevant to the security industry. Stay informed about legal changes and ensure compliance.

- **Confidentiality and Privacy:** Protect sensitive information and respect the privacy of clients, colleagues, and the company. Ensure that confidential data is handled responsibly and shared only with authorized individuals.

**2. Professional Conduct**

- **Quality of Service:** Deliver high-quality security services with professionalism, diligence, and attention to detail. Strive for excellence in all client interactions, ensuring their safety and satisfaction.

- **Respect and Dignity:** Treat all individuals with respect and dignity, fostering an inclusive and supportive work environment free from discrimination, harassment, and bullying. Embrace diversity and promote equality.

- **Conflict of Interest:** Avoid situations where personal interests could conflict with professional duties. Disclose any potential conflicts to management immediately and seek guidance on how to proceed.

**3. Health and Safety**

- **Safety First:** Prioritize health and safety by adhering to all safety protocols and procedures. Report any hazards or unsafe conditions promptly to ensure a safe working environment for all.

- **Government Compliance:** Ensure compliance with government codes of practice related to health and safety in the security industry. Participate in regular safety training and drills.

**4. Accountability and Responsibility**

- **Responsibility and Ownership:** Take responsibility for actions and decisions, ensuring accountability in all professional activities. Own up to mistakes and take corrective action promptly.

- **Reporting Misconduct:** Report any observed unethical behavior or violations of this code to management or the designated compliance officer. Ensure that reports are made in good faith and without fear of retaliation.

**5. Commitment to Continuous Improvement**

- **Training and Development:** Engage in ongoing training and professional development to enhance skills and stay informed about industry best practices and government standards. Pursue opportunities for growth and learning.

- **Feedback and Improvement:** Actively seek and provide feedback to improve personal performance and contribute to the company's growth. Participate in performance reviews and goal-setting sessions.

**6. Use of Company Resources**

- **Responsible Use:** Use company resources, including equipment and information, responsibly and for legitimate business purposes only. Avoid misuse or wastage of resources.

- **Protection of Assets:** Safeguard company assets from loss, damage, or misuse. Report any incidents of theft or damage immediately.

**7. Communication and Representation**

- **Clear Communication:** Communicate clearly and professionally in all interactions, ensuring accurate and respectful representation of the company. Use appropriate language and tone in all communications.

- **Media and Public Relations:** Refrain from speaking on behalf of the company unless authorized. Direct any media inquiries to the designated spokesperson and avoid making unauthorized public statements.

**8. Adherence to Government Codes of Practice**

- **Compliance Commitment:** HSS Group Ltd is committed to adhering to all government codes of practice related to the security industry, ensuring that our operations meet or exceed regulatory requirements. Stay updated on changes in regulations and implement necessary adjustments.

**9. Monitoring and Review**

- **Policy Review:** This Code of Conduct will be reviewed annually or as needed to ensure its relevance and effectiveness. Incorporate feedback and industry developments into the review process.

- **Continuous Improvement:** Use feedback and industry developments to enhance the Code of Conduct and related practices. Encourage open dialogue about ethical practices and compliance.

**Contact Information**

For questions, concerns, or to report a violation of this Code of Conduct, please contact:

HSS Group Ltd  

Email: info@hsservices.co.uk

Phone: 03303320091