**Effective Date:** February 2025
HSS Group Ltd ("we," "us," or "our") is committed to safeguarding the privacy and security of our website visitors and clients. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information when you visit our website [hsservices.co.uk](https://hsservices.co.uk) and engage with our services.
**1. Information We Collect**
- **Personal Information:** We may collect personal information such as your name, email address, phone number, and billing information when you register for our services, request information, or communicate with us.
- **Usage Data:** We automatically gather information about your interactions with our website, including your IP address, browser type, pages visited, and the date and time of your visit.
- **Cookies and Tracking Technologies:** Our website utilizes cookies and similar technologies to enhance user experience, monitor user activity, and collect analytical data. You can manage your cookie preferences through your browser settings.
**2. Use of Information**
We utilize the information we collect for various legitimate purposes, including:
- **Service Provision:** To deliver, maintain, and enhance our services and website functionality.
- **Communication:** To correspond with you regarding service updates, promotional offers, and other pertinent information.
- **Customer Support:** To address your inquiries, resolve issues, and provide comprehensive customer support.
- **Analytics and Research:** To analyze user behavior and trends, thereby improving our services and developing new features.
- **Legal Compliance:** To comply with applicable laws, regulations, and legal processes.
**3. Disclosure of Information**
We may disclose your personal information to third parties under the following circumstances:
- **Service Providers:** We may engage third-party service providers to perform functions on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
- **Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
- **Legal Obligations:** We may disclose your information to comply with legal obligations, respond to subpoenas, court orders, or legal processes, or to protect our rights or the safety of others.
**4. Security of Information**
We implement a range of security measures to protect your personal information. These include encryption, access controls, and secure data storage. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
**5. Your Data Protection Rights**
You have the following rights regarding your personal information:
- **Access:** Request access to the personal information we hold about you.
- **Correction:** Request correction of any inaccurate or incomplete information.
- **Deletion:** Request deletion of your personal information, subject to legal obligations.
- **Objection:** Object to the processing of your personal information for certain purposes.
- **Restriction:** Request restriction of processing your personal information under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
**6. Third-Party Links**
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
**7. Changes to This Privacy Policy**
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after any changes indicates your acceptance of the new terms.
**8. Contact Information**
For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
HSS Group Ltd
Email: info@hsservices.co.uk
Phone: 03303320091